Terms of Service

These Terms of Service govern your access to and use of PeakQuant Ai, including our website, dashboard, trading tools, connected-exchange features, wallet features, subscriptions, and related communications (collectively, the Service). By creating an account, connecting an exchange, or otherwise using the Service, you agree to these Terms and our Privacy Policy.

If you use the Service for an organisation, you confirm that you are authorised to accept these Terms for that organisation. If you do not agree, do not use the Service.

You must be legally able to enter into a binding agreement and may use the Service only where cryptocurrency trading and the Service are lawful for you. You are responsible for ensuring that your use complies with laws, regulations, exchange rules, sanctions restrictions, and tax obligations that apply to you.

Provide accurate information, keep it current, and protect your account credentials. You are responsible for activity carried out through your account and must promptly notify us at hello@peakquant.ai if you suspect unauthorised access. We may require identity or other verification where appropriate or required.

PeakQuant Ai provides software tools that help you configure, monitor, and automate supported trading activity using an eligible PeakQuant coin balance, the app wallet, or a connected third-party exchange. You choose the funding route, market, trading pair, strategy, position size, and risk controls. You remain solely responsible for reviewing every configuration before it is activated.

The Service depends on third-party exchanges, market-data sources, internet connectivity, and other providers that are outside our control. Exchange availability, order execution, prices, balances, fees, and trading rules are determined by the relevant exchange. We do not guarantee uninterrupted availability, execution, or any particular result.

Cryptocurrency and derivatives markets are volatile and carry a substantial risk of loss. Prices can move rapidly, liquidity may be limited, and leverage can magnify losses. Bots, signals, alerts, simulations, educational materials, and other Service outputs are tools only; they are not investment, financial, legal, tax, or trading advice and do not guarantee profits or prevent losses.

PeakQuant Ai does not make investment decisions for you, manage your exchange account on a discretionary basis, or guarantee the suitability of a strategy. Trade only with funds you can afford to lose, independently assess each strategy, and obtain professional advice where needed.

For each supported strategy, you may select an eligible PeakQuant coin balance, the app wallet, or a connected exchange API as the funding route. Exchange-funded trades remain in the connected exchange account. For trading-only exchange connections, use API keys with only the permissions necessary for your intended trading activity and never enable withdrawal permissions. You may disconnect an exchange at any time through your account settings.

You authorise PeakQuant Ai to use the API credentials you provide solely to deliver the Service, including retrieving permitted account and market information and submitting orders you configure. You are responsible for the credentials, permissions, and instructions you provide, and for following the applicable exchange terms.

Some features require a paid subscription. Plan prices, features, and billing periods are shown before you select a plan. Where your subscription is funded from your PeakQuant wallet, it activates or renews only when confirmed funds cover the applicable charge. If the available balance is insufficient, access to subscription features may be restricted until payment is made.

You may request cancellation before the next renewal through your account settings. Cancellation takes effect at the end of the current paid period unless otherwise stated. Except where required by law, payments, trading losses, exchange fees, and completed wallet or blockchain transactions are non-refundable.

You must not misuse the Service, interfere with its security or operation, attempt to gain unauthorised access, reverse engineer it except where law permits, use it to violate another party's rights, or use it for fraud, market manipulation, money laundering, sanctions evasion, or any unlawful purpose.

We may investigate suspected misuse and suspend or limit access when we reasonably believe it is necessary to protect users, the Service, or compliance obligations.

You may stop using the Service at any time. We may suspend or terminate access if you breach these Terms, create risk for PeakQuant Ai or others, or if we are required to do so by law or an exchange provider. Suspension or termination does not remove obligations or liabilities that arose before it.

After termination, access to your account and Service data may end. You should retain copies of information you need before closing your account, subject to any legal retention obligations that apply to us.

To the fullest extent permitted by law, the Service is provided on an "as is" and "as available" basis. We disclaim warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, and uninterrupted or error-free operation. Nothing in these Terms excludes liability that cannot lawfully be excluded.

To the fullest extent permitted by law, PeakQuant Ai will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, data, goodwill, trading opportunities, or digital assets arising from use of or inability to use the Service. Our total liability for any claim relating to the Service will not exceed the amount you paid to PeakQuant Ai for the Service in the 12 months before the event giving rise to the claim.

We may update these Terms to reflect changes to the Service, our operations, or legal requirements. The updated version will be posted here with a new effective date. Your continued use after the effective date means you accept the updated Terms. If a change is material, we will provide additional notice where required.

These Terms and the Privacy Policy are the entire agreement between you and PeakQuant Ai regarding the Service. If any provision is unenforceable, the remaining provisions remain in effect. For questions or notices about these Terms, contact hello@peakquant.ai.